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German Bundesliga club Borussia Dortmund has reshuffled its ticketing system for the sale of single match tickets.\u00a0<\/span><\/p>\n The football club has worked alongside fan representatives to improve the sale process of day tickets.<\/p>\n Sales of day tickets for home games will still take place exclusively online for the 2022-23 season, with tickets only available in digital form as mobile tickets or print at home.\u00a0<\/span><\/p>\n Single tickets will no longer be sold on a first-come, first-served basis, but by enquiry and subsequent lottery. The time of the request will not have an effect on a fan\u2019s chance of securing tickets, so long as it is in the allocated application window.\u00a0<\/span><\/p>\n The application period for the seven first-round home games began yesterday (Thursday) and all BVB fans can make a request for tickets, though members will continue to be prioritised.\u00a0<\/span><\/p>\n Fans can request up to two tickets for top games and four for other matches, and will need to specify a category. They will be asked to choose a second and third category to increase the chances of securing a ticket, which the club has highly recommended for fans trying to grab a seat in the highly-requested southern grandstand at Signal Iduna Park.<\/p>\n A request constitutes a binding purchase if the fan is successful in the ticket raffle. However, until the application window comes to a close, fans are able to delete a request in their account.\u00a0<\/span><\/p>\n Raffles for home games are set to take place roughly two to three weeks before the match date, and successful and unsuccessful applicants will be notified by email.\u00a0<\/span><\/p>\n In a follow-up article, the club justified its move to the new system. BVB said<\/a>: \u201cAfter ongoing criticism of the ticket hotline, which was criticised above all for its lack of time flexibility and fairness, there was a plan to change the day ticket system some time ago.<\/p>\n \u201cDuring the partial spectator games, the online shop was therefore introduced as the only sales channel. Since criticism of the \u201cfirst come, first served\u201d principle, i.e. the attachment to a certain pre-sale start, was also expressed here, the raffle tool was developed in coordination with fan representatives, which should focus on fairness and transparency.\u201d<\/p>\n \u00a0Image: Waldemar Brandt<\/a> on Unsplash<\/a><\/span><\/p>\n<\/div>\n