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Ecommerce technology company Fevo, which allows groups to purchase tickets together, has partnered with Harte Hanks, a customer experience company. \n<\/p>\n
Harte Hanks partners with clients to provide CX (customer experience) strategy, data-driven analytics and actionable insights. The partnership will enable Fevo to maintain its fan and client-first ethos.\u00a0<\/span><\/p>\n As part of the deal, Harte Hanks has become Fevo\u2019s exclusive CX partner and is already providing a range of services including client support, ticket fulfilment and back office support.<\/p>\n Betty Tran, Fevo chief marketing officer, said: \u201cWe\u2019re excited to partner with Harte Hanks as we keep the focus on the fans and brands who trust Fevo with their purchases.\u00a0<\/span><\/p>\n \u201cTo enhance our customer experience as our consumer base continues to grow, we look forward to introducing Harte Hanks\u2019 services to Fevo partners in need.\u201d\u00a0<\/span><\/p>\n Ben Chacko, Harte Hanks customer care managing director, added: \u201cThis expansion of the partnership between Harte Hanks and Fevo demonstrates the strength and value already realised in our work together.\u00a0<\/span><\/p>\n \u201cOur goal is to maximise satisfaction during all interactive communications with Fevo clients and customers.\u201d<\/p>\n \t\t\t\t\t\t\t<\/p><\/div>\n