{"id":3629,"date":"2023-02-07T02:50:24","date_gmt":"2023-02-07T10:50:24","guid":{"rendered":"https:\/\/blog.goticketly.com\/index.php\/2023\/02\/07\/gameon-technology-partners-with-the-detroit-pistons-to-aid-ticketing-enquiries\/"},"modified":"2023-02-07T02:50:24","modified_gmt":"2023-02-07T10:50:24","slug":"gameon-technology-partners-with-the-detroit-pistons-to-aid-ticketing-enquiries","status":"publish","type":"post","link":"https:\/\/blog.goticketly.com\/index.php\/2023\/02\/07\/gameon-technology-partners-with-the-detroit-pistons-to-aid-ticketing-enquiries\/","title":{"rendered":"GameOn Technology partners with the Detroit Pistons to aid ticketing enquiries\u00a0"},"content":{"rendered":"<p> [ad_1]<br \/>\n<\/p>\n<div id=\"primary\">\n<p class=\"standfirst\">GameOn Technology, a conversational chat platform, has partnered with the NBA\u2019s Detroit Pistons to improve fan experience across the franchise\u2019s website and app.<\/p>\n<p>The partnership has a primary focus on game logistics, ticketing and fans\u2019 experience at the Little Caesars Arena. Fans will be able to make ticketing enquiries, ask questions on merchandise purchases and more.<\/p>\n<p>Alex Beckman, chief executive of GameOn Technology, said: \u201cWe\u2019re thrilled to be working with the Pistons on its fan experience transformation. Our platform brings a holistic, one-of-a-kind solution that will help the Pistons restore precious time for its staff to support multiple areas of its business while also engaging its fans across a variety of channels.<\/p>\n<p>\u201cAs a platform that is built specifically for the needs of the franchise, it is a win-win for the Pistons staff and fans.\u201d<\/p>\n<p>Chat platforms are now considered a necessity for teams as fans and consumers require information on services and products. The platform can offer a personalised experience while also driving business and allowing fans 24\/7 access to the teams and franchises they support.<\/p>\n<p>GameOn Technology is also utilised by six other NBA franchises.<\/p>\n<p>Adam Falkson, vice-president of business intelligence at the Pistons, said: \u201cWe wanted to make an efficient change to how we manage our digital fan experience. Nearly 70% of the questions we receive relate to ticketing, stadium and gameday logistics \u2013 all of which historically have been addressed by reaching out directly to our sales and service teams.<\/p>\n<p>\u201cGameOn allowed us to free up time for our personnel to tackle other business needs while remaining confident that our fans will continue to receive superior, real-time support.\u201d<\/p>\n<p>\t\t\t\t\t\t\t<!-- \n\n<div class=\"tax-cat-tags\">\n\t\t\t\t\t\t\t\t\n\n<div class=\"col-sm-6 tax-cat\">\n\t\t\t\t\t\t\t\t\t\n\n<p class=\"\">Filed under<\/p>\n\n\n\n\t\t\t\t\t\t\t\t\t<button class=\"btn\" >Awards<\/button>|<button class=\"btn\" >Ticketing<\/button>\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\t\t\t\t\t\t\t\t\n\n<div class=\"col-sm-6 tax-tags\">\n\t\t\t\t\t\t\t\t\t\n\n<p class=\"\">Tags<\/p>\n\n\n\t\t\t\t\t\t\t\t\t<button class=\"btn\" >Ticketing<\/button>|<button class=\"btn\" >Stadiums<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t<\/div>\n\n --><\/p><\/div>\n<p>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/www.theticketingbusiness.com\/2023\/02\/07\/gameon-technology-partners-with-the-detroit-pistons-to-aid-ticketing-enquiries\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] GameOn Technology, a conversational chat platform, has partnered with the NBA\u2019s Detroit Pistons to improve fan experience across the franchise\u2019s website and app. The partnership has a primary focus on game logistics, ticketing and fans\u2019 experience at the Little Caesars Arena. Fans will be able to make ticketing enquiries, ask questions on merchandise purchases &hellip; <\/p>\n","protected":false},"author":1,"featured_media":3630,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1822,984,3945,3946,151,261,191,39,8],"tags":[],"class_list":["post-3629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-detroit-pistons","category-fan-experience","category-gameon-technology","category-little-caesars-arena","category-merchandise","category-nba","category-sports","category-technology","category-ticketing"],"_links":{"self":[{"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/posts\/3629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/comments?post=3629"}],"version-history":[{"count":0,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/posts\/3629\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/media\/3630"}],"wp:attachment":[{"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/media?parent=3629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/categories?post=3629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.goticketly.com\/index.php\/wp-json\/wp\/v2\/tags?post=3629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}