Liverpool’s M&S Bank Arena has revised its layouts ahead of this year’s Eurovision Song Contest after admitting to “unacceptable” crowd congestion at a sold-out gig in November. According to an internal report seen by the BBC, ACC Liverpool, which runs the 11,000-capacity venue, acknowledged that people had been left in extremely long queues for the …
Guns N’ Roses, Metallica and AC/DC headline new Goldenvoice metal festival
Goldenvoice has announced a new heavy metal festival that will launch in California later this year with icons Guns N’ Roses, AC/DC, Metallica and Iron Maiden. Power Trip will be held over three days from October 6-8 at the Coachella’s home venue of Empire Polo Club in Indio. The new festival comes two years after …
Canadian Government targets “junk fees” through Budget
Canada’s Government is to follow US politicians by clamping down on so-called “junk fees” that push up the price of concert tickets and other consumer purchases. In the Budget 2023, the Federal Government said it is taking action to crack down on what are considered “unexpected, hidden, and additional” fees. It said it wants to …
New York’s Adventureland puts focus on guest experience through new partnership
New York attraction Adventureland Amusement Park has selected Accesso Technology Group as its new ticketing partner. The park, which attracts more than 400,000 guests annually, will use the Accesso Passport eCommerce ticketing suite with a view to deepening guest connection and boost pre-visit sales over the next five years. The Accesso SiriuswareSM point-of-sale ticketing platform …
Vivid Seats slashes paper ticket usage in ESG push
Vivid Seats has seen a 79% reduction in paper and physical tickets over the last five years according to its inaugural environmental, social and governance (ESG) update. The Chicago-based company, whose partners include ESPN and the Los Angeles Clippers, has used its 2023 ESG Fact Sheet to outline recent and ongoing initiatives, its values, responsible …
Fans angry over Manchester United vs Wrexham US friendly ticket prices
Manchester United and Wrexham fans have been left frustrated after ticket prices for a pre-season friendly between the Premier League club and the National League side in the US were revealed, with the cheapest ticket costing $235 (£190) at the time of writing. United is set to field a youth-focused side with academy prospects against …
Rage Against The Machine guitarist calls dynamic pricing an ‘awful idea’
Rage Against The Machine’s Tom Morello has described dynamic pricing as an “awful idea” after discussing ticket prices for the band’s recent reunion tour. In an interview with Rolling Stone, guitarist Morello asked to talk about ticketing for last year’s tour, which eventually saw the UK and European leg cancelled due to an injury to …
Kings Theatre switches to ATG Tickets
Brooklyn’s Kings Theatre has switched up its ticketing partner in favour of ATG Tickets, moving away from Ticketmaster. Tickets will now be sold via ATG Tickets and are available for purchase through the theatre’s box office and website. However, if patrons have bought tickets for an event at Kings through Ticketmaster, these tickets will still …
True Tickets becomes digital ticket delivery partner of Omaha Performing Arts
Digital ticketing platform True Tickets has linked up with Omaha Performing Arts as its official digital ticket delivery partner. True Tickets seamlessly integrates into the Tessitura Network’s CRM system and offers contactless digital ticketing, as well as control over how each ticket is transacted and managed. Omaha Performing Arts has welcomed over five million visitors …
Welsh Rugby Union extends partnership with Seat Unique
The Welsh Rugby Union (WRU) has extended its partnership with Seat Unique until 2028. The WRU’s partnership with Seat Unique first started in October 2021 and has resulted in a boost to hospitality sales for the WRU’s hospitality business, Principality Stadium Experience (PSE). Under the renewed partnership, Seat Unique will remain the WRU’s official hospitality …