Iconic Amsterdam venue Paradiso is targeting new fan experience enhancements after extending its partnership with See Tickets. The Dutch club, which welcomes more than 600,000 visitors per year, said it has been working intensively with See Tickets to improve the purchase experience for visitors in the Paradiso ticket shop and to make secondary ticket sales …
See Tickets suffers website crash after multiple line-up reveals
See Tickets’ website suffered outages last week as tens of thousands of festival and gig fans attempted to purchase tickets for multiple events. Over 27,000 people signed up for Kendal Calling’s pre-sale after the event’s line-up – which features the likes of Kasabian, Royal Blood, Blossoms and more – was announced. This is more than …
TicketPlan teams up with See Tickets North America
Ticket insurance provider TicketPlan has partnered with See Tickets to provide a refund insurance solution to its customers in the US, through TicketPlan’s existing relationship with GoReady. TicketPlan enables ticketing companies, sports organisations, venues, attractions, travel and events to provide an added value service to ticket buyers. Ben Bray, relationship and development director at TicketPlan, …
Glastonbury sale hit by technical glitch, demand far exceeds supply
Glastonbury’s general ticket sale was hit by a ‘technical problem’ yesterday (Sunday) morning, but organisers still said demand far outstripped supply. Tickets went on sale at 9am local time for the UK’s flagship summer festival, but there were reports of the site repeatedly crashing during the booking process. Fans claimed that the website would not …
See Tickets, Vivendi suffer reported data breach
Global ticketing platform See Tickets has notified customers of a data breach, which has reportedly lasted two-and-a-half years. While See Tickets and parent company Vivendi have yet to come forward with statements, consumer rights law firm Wolf Haldenstein Adler Freeman & Herz LLP has published a press release to say that it is investigating claims …
See Tickets reveals executive switch ups
See Tickets has announced a number of appointments and has also strengthened its executive committee. Boris Patronoff (second from right), Marijke van den Bosch (second from left) and Adriana García-Abril Ruiz (right) have all been promoted while Laurent de Cerner (left) has joined the ticketing company. Patronoff has become the chief operating officer of See …
A 250% increase in complaints for Portuguese ticket-holders
Complaints surrounding ticketing in Portugal have soared by more than 250% compared to this time last year, according to Portal da Queixa (complaint portal). The project was created by a technological start-up, the Consumers Trust in Portugal. It analysed complaints addressed to online ticket offices and event production companies. Since the beginning of the year …
See Tickets acquires Exhibition Architect
Independent ticketing company See Tickets has acquired exhibitor manual and marketplace provider, Exhibition Architect (EA). The acquisition confirms See Tickets’ ambitions in the exhibition and conference industry, after acquiring LiveBuzz, a provider of services to the UK exhibition sector including event registration, event websites and event staffing, in October last year. Rob Wilmshurst, global chief …
Spotify introduces new live events discovery feature
Spotify has introduced a new Live Events Feed, which will replace the music streaming platform’s Concert Hub feature. Music fans will be able to see updates from their favourite bands, artists and creators on upcoming live events. The Live Events Feed will enable fans to discover live events near them and will be personalised to …
Festival fans fight for Glastonbury standard tickets
Glastonbury Festival fans once again battled it out in the ticket resale yesterday (Sunday), this time for standard admission tickets, with tickets selling out in just over 20 minutes. The resale offered festival fans the opportunity to purchase tickets that had been cancelled by previous owners, but like many other years, organisers did not reveal …