The UK Government has rejected the Competition and Market Authority (CMA)’s recommendations on secondary ticketing, some 19 months after they were made, saying that it “does not currently intend to introduce further regulation in this area”. The Government added that it would instead focus on “its consumer protection measures in the recently introduced Digital Markets, …
New Zealand court told 90% of Viagogo tickets sold by scalpers
Roughly 90% of event tickets sold through resale platform Viagogo in New Zealand were being sold by scalpers, according to reports from the High Court in Auckland. The platform is currently embroiled in a month-long civil trial in New Zealand, which began on Wednesday, as part of its long-standing battle with the country’s market watchdog. …
Viagogo civil trial begins in New Zealand
Viagogo faces a month-long civil trial in New Zealand’s High Court from today (Wednesday) as its long-standing battle with the country’s market watchdog continues. The Commerce Commission began action against the resale site five years ago after a series of complaints from fans who claimed to have bought fake tickets and paid over the odds …
Ricky Gervais fans with Viagogo tickets turned away from York Barbican
Ricky Gervais fans were turned away from a gig at York Barbican after they had purchased tickets through resale site, Viagogo. Hundreds of people were left outside the theatre last week after being told they were unable to enter due to ticketing issues. Many reported that they had been refused entry to the gig from …
2022 in review – June
Music, travel and experiences company Pollen’s downward slope to eventual collapse saw 150 members made redundant in the UK and the US. This was despite raising $150m (£123m/€141m) in a Series C funding round in April. June would also see the company fail to pay its workers. Before Queen Elizabeth II passed away in September, …
2022 in review – May
English Premier League club Manchester United kicked off the month of May with an overhaul of its season ticket policies. The move was made to give fans more choice, with the 2022-23 season allowing season ticket-holders to opt in or out of each cup competition. The changes were brought in following the consultation with Manchester …
2022 in review – May
English Premier League club Manchester United kicked off the month of May with an overhaul of its season ticket policies. The move was made to give fans more choice, with the 2022-23 season allowing season ticket-holders to opt in or out of each cup competition. The changes were brought in following the consultation with Manchester …
New event ticketing standard introduced in Australia
A new event ticketing standard has been introduced by the Australian Government to help ticket buyers make informed decisions when purchasing tickets from online resellers. Under the Australian Consumer Law (ACL), online ticket resellers will have to clearly disclose that they are a reseller and not a primary ticket provider, as well as the ticket’s …
Viagogo takes aim at World Rugby over ticket strategy
Viagogo has accused World Rugby of “anti-competitive” practices over the sale of Rugby World Cup 2023 tickets. The resale business, responding to criticism over the price of tickets being offered on its marketplace for next year’s tournament in France, said organisers were restricting access to fans in an attempt to control the market. World Rugby …
Rammstein obtains restraining order against Viagogo
German rock group Rammstein has successfully obtained a restraining order preventing Viagogo from offering tickets to its forthcoming shows. The restraining order, which legally forbids Viagogo from reselling tickets to the band’s upcoming 2023 European tour, was actioned by the district court of Hamburg. The court found that Viagogo was in breach of consumer protection …