Tiqets partners with AI solution Runnr.ai 

Tiqets, an online platform for cultural and leisure experiences in Europe and North America, has partnered with conversational Artificial Intelligence (AI) solution, Runnr.ai.  The Runnr.ai tool allows hotel guests to ask questions, make requests and book additional services from their mobile phones. This means that travellers will be able to discover things to do, and …

Theatres, museums and heritage sites in the UK struggling to survive

Theatres, museums, castles and other heritage sites and visitor attractions in the UK are being forced to cut costs in order to survive.  According to a survey conducted by market research agency OnePoll and commissioned by Ecclesiastical Insurance, organisations like this are making staff redundant, turning down the heating, closing off rooms to the public …

Tessitura and Ungerboeck extend partnership 

Ungerboeck, an event and venue management software firm, and non-profit technology company Tessitura have extended their partnership with the launch of an integration between VenueOps and the Tessitura platform. VenueOps is a venue management software and is utilised by performing arts centres, arenas, stadiums, museums and other facilities. It can be used to manage event …

Dutch Government announces cautious re-opening

The Government of the Netherlands has announced that cinemas, theatres, music venues, museums, zoos and amusement parks can re-open from today (Wednesday). Locations are able to open from 5am but must close at 22:00. It is also mandatory for visitors over the age of 13 to theatres, music venues, museums and cinemas to present a …

Chancellor announces £1bn support package for COVID-hit businesses

Chancellor Rishi Sunak has announced a new support package worth £1bn (€1.2bn/$1.3bn) to help businesses impacted by the spread of the Omicron COVID-19 variant. Companies across the hospitality and leisure sectors have been hit by a decline in footfall in recent weeks due to consumers’ concerns about the variant, while many have also reported widespread …

Italy’s museums continue to wage war on ticket touts

Touts prey on tourists and visitors, offering tickets to Italy’s art galleries at inflated prices, often with added extras such as queue jump and museum tours. Some of these unscrupulous sellers work on the ground while others sell through websites, which have been designed to trick ticket buyers into thinking they are buying through the …