CTS Eventim is at the centre of a model determination lawsuit in a dispute over the refund of tickets prices with more than 1,500 people joining. A spokesperson for the Consumer Centre Federal Association told the German Press Agency that by the end of February, 1,513 consumers had entered the register of complaints. The association …
When and Why You Should Offer Event Ticket Refunds
In the past, ticket refunds haven’t been allowed for most types of events, but the world has evolved in the last couple of years. As a result, making the decision of whether or not you’ll allow refunds for your event tickets requires a bit more consideration today. Event attendees have evolved along with the changing …
Belgian Grand Prix fans miss out on refunds after abandonment
Spectators who attended Formula 1’s 2021 Belgian Grand Prix, which was abandoned after just three laps due to bad weather, will not receive a refund on their tickets. The race at Spa-Francorchamps was called off after three laps, two of which were behind the Safety Car, a result of heavy rain. Fans had hoped for …