Hundreds of delegates from around 40 countries gathered at Emirates Old Trafford in Manchester this week for TheTicketingBusiness Forum 2023 to discuss a range of timely topics, including the challenges and opportunities of digital transformation. From technological innovations to spectator experience and accessibility to premium packages, the Forum’s open-mic presentations, keynotes, fireside chats and panel …
Sunderland AFC to introduce digital season tickets
English Championship football club Sunderland is set to utilise digital season tickets from the 2023-24 season, following a comprehensive upgrade to the Stadium of Light’s entry system. The club said that all physical season cards will be discontinued upon the conclusion of the 2022-23 campaign. Supporters will receive their 2023-24 digital season ticket via email …
Floors Castle turns to Vennersys to update attractions management system
Floors Castle has recently enlisted integrated ticketing, retail and visitor management company Vennersys to update its attractions management system. The 300-year-old castle is nestled in the picturesque Scottish Borders and makes up the centrepiece of the Roxburghe Estate, which is home to the Duke of Roxburghe and his family. Floors Castle traditionally used calculator tills …
Cleveland Cavaliers’ United Gold Pass to unlock unique experiences
The National Basketball Association (NBA)’s Cleveland Cavaliers recently launched its Cavs United Gold Pass, which will offer holders unique and unprecedented experiences. As a founding Cavs United Gold Pass holder, fans will have access to Cavs gear, in-arena experiences, member-only premium enter-to-win opportunities, as well as discounts throughout the 2022-23 season. On top of securing …
Ideas and Innovations to introduce new ticketing kiosk platform
Ideas and Innovations (I&I) has revealed a new retail ticketing platform in conjunction with its strategic ticketing partnerships for live events and theatre. I&I is a physical and digital technology marketing company that works alongside retail partners to create, develop and implement retail consumer kiosk programmes. The ticketing kiosk platform will offer I&I’s retail partners …
EU £333,000 metaverse party flops
Just six people attended the European Union (EU)’s metaverse party, according to reports. The EU was attempting to engage with those between the ages of 18 and 35 that were not particularly interested in politics. The European Commission’s foreign aid department spent €387,000 (£333,000/$412,000) on the online space. Journalist Vince Chadwick attended the ‘gala’ concert, …
Proposed security rules could limit ticket-buying for tourists in Japan
Purchasing tickets could be harder for tourists in Japan, after the country’s Minister of Digital Affairs Taro Kano asked the Cabinet’s Digital Agency to discuss the possibility of event-goers presenting their My Number Card, a government-issued ID card, when purchasing tickets and attempting to enter the venue. According to a report from newspaper Yomiuri Shimbun, …
Xceed secures €2m in latest funding round
Music ticketing platform Xceed has secured €2m (£1.7m/$2m) from its latest funding round. Xceed was launched in Europe by Mattia Franco and Luca Papaleo and is now available in over 15 countries and 125 cities. It provides software for clubs, bars and festivals across the globe. The software enables clients to digitise their online presence …
Mobile ticketing heads to the slopes with Vail Resorts
Vail Resorts, a network of ski resorts in Colorado, has announced its intention to introduce new technology that will enable guests to store their pass or lift ticket directly to their phone. Those heading to the ski slopes will no longer have to carry a plastic card, visit the ticket window or wait receive their …
Blackpool’s Winter Gardens to bring online ticketing in-house
Blackpool’s Winter Gardens has appointed marketing agency Mediaworks to help move its online ticketing in-house. Mediaworks will help transition the venue from Ticketmaster to create a more personal customer journey online. Anthony Williams, sales and marketing manager at the Winter Gardens Blackpool, told news outlet Prolific North: “To be working with Mediaworks as we enter …