Internet search engines have been criticised for helping to facilitate unauthorised ticket resales by Sam Shemtob, director of the Face-value European Alliance for Ticketing (FEAT). Speaking at the Primavera Pro music conference in Barcelona, Shemtob slammed search engines for hosting advertisements from unauthorised resellers. “Across Europe, countries including Belgium, France, Ireland and others have outlawed …
Live industry groups join forces to introduce new initiative
Live industry groups have joined together to unveil a new ‘Make Tickets Fair!’ initiative, which is a campaign aimed at educating live entertainment fans to avoid being ripped off by unscrupulous ticket resellers. The campaign was created by a cross-industry group co-ordinated by FEAT (The Face-value European Alliance for Ticketing), and a new industry-facing website …
2022 in review – April
London Theatre Week 2022, which enables theatre fans to purchase tickets to top West End shows for a lower price, witnessed gross sales increase by 43% year-on-year, TodayTix Group told TheTicketingBusiness. The promotion took place earlier in the year and tickets were sold for as little as £15 ($18/€17), meaning theatre-goers could snap up tickets …
2022 in review – April
London Theatre Week 2022, which enables theatre fans to purchase tickets to top West End shows for a lower price, witnessed gross sales increase by 43% year-on-year, TodayTix Group told TheTicketingBusiness. The promotion took place earlier in the year and tickets were sold for as little as £15 ($18/€17), meaning theatre-goers could snap up tickets …
FEAT reaffirms focus on Europe-wide ban on ticket resale above face-value
The Face-value European Alliance for Ticketing (FEAT) has reaffirmed its dedication to campaign for a Europe-wide ban on ticket resale above face-value, at its recent general meeting. FEAT also revealed plans for an international consumer awareness initiative, aimed at educating fans on the risks of purchasing tickets from uncapped secondary ticketing platforms. The organisation, along …
FEAT welcomes European Parliament’s new Digital Services Act
The Face-Value European Alliance for Ticketing (FEAT) has welcomed a vote by the European Parliament to approve the Digital Services Act, a new regulation to better tackle online harms that will have significant implications for ticket resale platforms. The regulation passed with 539 votes in favour, 54 votes against and 30 abstentions. FEAT said the …
FEAT welcomes Digital Services Act to improve ticket resale
The European Union (EU) has reached a provisional political agreement on the Digital Services Act (DSA), which will benefit ticket buyers as it aims to crack down on ticket resale abuse and create a safer online environment. The text was agreed at the weekend after long hours of discussion between policy-makers. The Act is set …
Europe’s live performance sector calls for tougher regulations
More than 130 organisations and representatives from across Europe’s live performance sector have signed an open letter calling for the European Union (EU) to introduce tougher laws on online ticket scalping. The EU is currently in the midst of negotiating rules for a Digital Services Act, a regulation that has been designed to manage the …
French consumer protection agency hands out fines over misleading sales practices
The French consumer protection agency DGCCRF has handed out a fine of €150,000 (£126,342/$171,522) to Global Service Concierge and its parent company, WSI Live, for misleading resale practices. According to a report from Face-Value European Alliance for Ticketing (FEAT), Direction Général de la Concurrence, Due la Consommation et de la Répression Des Fraudes (DGCCRF) has …
FEAT launches new guide on dealing with touted tickets
Face-value European Alliance for Ticketing (FEAT) has launched a new guide for its members and European promoters on how to deal with potential touted tickets. Launched at Eurosonic Noorderslag (ESNS) Showcasefestival and Conference this week, the guide provides simple steps on how promoters can prevent tickets from ending up in the hands of ticket touts, …