Consumer rights defender refers secondary ticketing platform to prosecutor’s office

Codacons, an Italian non-profit association that defends the rights of consumers and the environment, has lodged a complaint with the Verona Public Prosecutor’s Office, after a secondary ticketing platform attempted to sell a Måneskin ticket for €1.2m (£1m/$1.35m). Måneskin, the Italian rock band that won Eurovision 2021, are due to perform at the Verona Arena …

Northern Ireland, France to ease restrictions, German live entertainment bodies call for help

Northern Ireland has joined the rest of the United Kingdom in easing a number of COVID-19 restrictions. However, the country will maintain the COVID-19 certification scheme for nightclubs, indoor unseated or partially seated events with 500 people or more. The COVID-19 certification scheme means that attendees will still have to provide proof of double vaccination …

Fans apply for 1.2 million World Cup tickets in 24 hours

Some 1.2 millions tickets were requested for the FIFA World Cup Qatar 2022 in the first 24 hours after applications were made available.  The initial sales period started on Wednesday, with Qatari fans having the opportunity to apply for tickets for as little as QAR40 (£8/$11/€10). The World Cup will run between November 21-December 18, …

Accesso secures three-year Parks! America deal

Wild Animal Safari operator Parks! America has linked up with technology solutions provider for attractions and venues, Accesso Technology Group, in a three-year deal.  Accesso’s Passport ticketing solution will be used by Parks! America across its Drive-Thru and Walkabout Adventure Zoo Animal Safari parks, supporting online ticket sales and on-site operations.  Implementation of Accesso’s e-commerce …

Measuring Event Marketing Success with Data-Driven Attribution

On January 26, 2022, Google will upgrade all Google Analytics 4 properties to cross-channel data-driven attribution. What does that mean and how will it affect event marketers’ abilities to track the success of their digital ad investments? Don’t worry. It’s actually simpler than it sounds. What is Data-Driven Attribution? At the most basic level, data-driven …

Tottenham to set first with virtual venue technology

English Premier League club Tottenham Hotspur has become the first club in the UK to utilise Ticketmaster’s 3D Virtual Venue technology. Fan will be able to use the ticketing company’s technology to research the view from their seats when purchasing a ticket. The digital preview offers 360-degree views, allowing customers to compare sections in the stadium …

Industry reacts to removal of ‘Plan B’ restrictions in England 

Industry figures have reacted to the news that UK Prime Minister Boris Johnson is removing ‘Plan B’ restrictions in England from Thursday next week. ‘Plan B’ constituted wearing masks inside venues, theatre and at events, and also presenting proof of vaccination against COVID-19 through a COVID pass upon entry. While these measures will no longer …

V-Varen Nagasaki to introduce unique stadium entry system

Japanese J-League Division 2 (J2) football club V-Varen Nagasaki has announced that its top-tier season ticket holders will be able to enter its home stadium, Transcosmos Stadium Nagasaki, without even showing their membership cards if they are wearing the new replica shirts, starting from the upcoming 2022 season. In the statement, the club described its …

FEAT launches new guide on dealing with touted tickets

Face-value European Alliance for Ticketing (FEAT) has launched a new guide for its members and European promoters on how to deal with potential touted tickets. Launched at Eurosonic Noorderslag (ESNS) Showcasefestival and Conference this week, the guide provides simple steps on how promoters can prevent tickets from ending up in the hands of ticket touts, …