Scotiabank Centre in Halifax, Canada, is set to adopt Ticketmaster as its ticketing platform, which will be phased in over the summer. The venue is home to Canadian Hockey League (CHL) team, the Halifax Mooseheads, and professional lacrosse side, the Halifax Thunderbirds. It also hosts events across the year. In a letter to its guests, …
New Axess and Ticketmaster partnership for Bristol Rovers
The upcoming football season will see Bristol Rovers begin a new partnership with Axess and Ticketmaster, which will deliver the English League One club’s ticketing and access control at The Memorial Stadium. The new partnership will see the introduction of Axess software and scanning hardware for access control at the stadium. Axess has worked with …
Taylor Swift presale hit with difficulties as first Australia packages sell out
Demand for Taylor Swift tickets in Australia caused the American Express platform to crash during the first wave of ticket sales for the singer’s Eras Tour. Amex cardholders had access to the first presale which was for two types of VIP packages only, but the financial services company experienced issues due to high demand. Before …
TM counts on registration to avoid repeat of Swift tour sales debacle
Ticketmaster is urging fans of Taylor Swift to register their interest in tickets before they go on sale for the US singer’s newly scheduled international tour dates in an effort to avoid a repeat of the problems that scuppered initial sales on The Eras Tour. The 12-time Grammy winner has announced 50 new international destinations …
Live Nation, Ticketmaster and SeatGeek agree to all-in pricing
Live Nation and Ticketmaster, as well as SeatGeek, will offer all-in pricing in the US, following a meeting between President Joe Biden and representatives from a number of companies already offering or considering all-in pricing. President Biden was joined by representatives from Live Nation, SeatGeek, xBk, Airbnb, the Pablo Center at the Confluence, TickPick, Dice …
Everton opts for Ticketmaster partnership ahead of new season
Premier League football club Everton has brought in Ticketmaster as its official ticketing innovation partner for the 2023-24 season onwards. The partnership comes as the club prepares for its move into the new Bramley Moore Dock stadium, which is scheduled for completion during the 2024-25 season. Capacity is set to increase from 39,572 at Goodison …
TM updates site after consumer privacy investigation
Ticketmaster has made a series of changes to its US website after being found to be in breach of best practice guidelines concerning consumer privacy and data collection by third-party companies. Ticketmaster acted after an investigation by the BBB National Programs (BBBNP), which oversees self-regulation programmes in areas such as advertising and marketing, was triggered …
TicketManager brought in by Carolina Panthers as ticket management partner
The Carolina Panthers and TicketManager have teamed up to bring in the event and guest management platform as the NFL franchise’s official corporate ticket management partner. TicketManager’s tools and technology will be utilised by all corporate partners and corporate ticket-holders, including corporate ticket re-sale powered by the team’s exclusive seller of all tickets, Ticketmaster. Panthers …
Pascrell and Pallone introduce updated BOSS and SWIFT Act
US Congressman Bill Pascrell Jr and House Energy and Commerce Committee Ranking Member Frank Pallone Jr have introduced an updated BOSS and SWIFT Act legislation, which they believe is needed for transparency and regulation within the live events ticket marketplace. The legislation is named in honour of artists Bruce Springsteen and Taylor Swift, with fans …
Tech Stack: Ticketmaster, Soundclub and more
Our weekly tech round-up from the world of ticketing and associated industries… Ticketmaster’s UX reviewed UX expert Built For Mars has accused Ticketmaster of punishing cautious consumers at the checkout, unnecessary data collection and creating a core product ripe with errors. In a case study focussed on the ticketing giant, Built For Mars assessed Ticketmaster’s …