SeatGeek allegedly dropped by Barclays Center because of tech issues according to report

SeatGeek was allegedly dropped by Barclays Center and owner BSE Global because of issues with its tech, according to a report from Billboard.  Dave Brooks reported that Barclays Center and BSE Global chief executive Sam Zussman arranged a meeting with SeatGeek and offered an ultimatum – terminate the seven-year contract signed with Zussman’s predecessor John …

US lawmakers and stakeholders lambast Live Nation-Ticketmaster

Live Nation Entertainment president and chief financial officer Joe Berchtold was backed into a corner by sharp criticism of the concert promoter and its subsidiary Ticketmaster from all quarters during a Senate Judiciary Committee hearing in Washington, DC yesterday. Lawmakers and representatives of a rival operator, promoter, think tank and band lined up to pillory …

Ticketmaster and CSM team up ahead of London MLB series

Ticketmaster and marketing agency CSM Sport & Entertainment will once again work together across ticket sales for the return of Major League Baseball (MLB) to London, later this year. The St. Louis Cardinals and Chicago Cubs are set to play in a two-game series, with the teams featuring at the 66,000-capacity London Stadium on June …

Ticketmaster to blame cyberattack, witnesses revealed for hearing 

Ticketmaster is set to blame a cyberattack in November for the problems encountered by fans attempting to purchase tickets for Taylor Swift’s Eras Tour.  According to a report from Politico, president and chief financial officer of Live Nation – Ticketmaster’s parent company – Joe Berchtold will tell today’s antitrust hearing that the ticketing platform was …

2023 – the year Live Nation and Ticketmaster split up?

The Cowen Group, an investment bank, financial services and analysis company, has said that it believes the US Department of Justice (DOJ) will sue Ticketmaster and Live Nation this year, with the goal of breaking the merger apart.  Media outlet More Perfect Union reported that The Cowen Group believes the chances of Ticketmaster and owner …

Senators reveal date for ticketing competition hearing

US Senators Amy Klobuchar and Mike Lee – Chairwoman and Ranking Member of the Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights – have revealed that the hearing on the lack of competition within the ticketing industry will be held on January 24.  The Senate Judiciary Committee hearing will be titled ‘That’s The …

New online season ticket exchange service for Bristol Rovers 

English League One football club Bristol Rovers, via its partnership with Ticketmaster, has introduced an online-only system to allow season ticket holders to exchange their tickets with the club if they can no longer make a match.  Rovers and Ticketmaster, as well as a number of other clubs, have tested and worked on the system …

Barclays Center returns to Ticketmaster after dropping SeatGeek

Barclays Center in Brooklyn, New York, is returning to its former ticketing vendor, Ticketmaster, only a year or so into its seven-year contract with SeatGeek.  BSE Global, which is the parent company of the venue, named SeatGeek as its new official ticketing partner in July 2021. Barclays Center is the home of National Basketball Association …

2022 in review – November

The month of November saw Ticketmaster come under fire for its handling of the Taylor Swift Eras Tour ticket pre-sale. The platform was unable to deal with the amount of traffic despite the company using its Verified Fan scheme. It subsequently cancelled the general onsale and had to resort to using Ticketstoday to sell the …