Ticketmaster sued by another group of Taylor Swift fans

Ticketmaster has been sued by more Taylor Swift fans over the singer’s Eras Tour ticketing fiasco last month.  A further group of Swift fans have come together to sue Ticketmaster, after an original group of fans sued the ticketing platform earlier in December.  In November, those wanting to purchase Eras Tour tickets in the Verified …

AXS reportedly set to launch in Australia

Entertainment giant AEG is reportedly set to open an office in Australia for its AXS ticketing platform.  According to a report from The Australian, AXS chief executive Bryan Perez is looking at the Australian live music market as part of a major expansion. The new office would potentially give AEG an Australian-focused ticketing arm that …

Ticketmaster outlines remaining Taylor Swift Eras Tour ticketing plans

Ticketmaster has revealed its plans to sell the remaining Taylor Swift Eras Tour tickets.  According to a report from Billboard, the Live Nation-owned ticketing company will use an older fan club ticketing system to sell the remaining 170,000 tickets. This system reportedly takes the queue out of the process. The move comes after Ticketmaster was …

Ticketmaster Mexico could face fines following Bad Bunny concert mix up

Ticketmaster Mexico could face a fine worth millions of dollars after more than 1,000 fans were prohibited from entry to a recent Bad Bunny concert, according to reports.  NBC News has reported that Mexico’s Federal Consumer Attorney (PROFECO) told local press that fines given to Ticketmaster Mexico could total up to 10% of the ticketing …

Taylor Swift fans offered second chance to purchase Eras Tour tickets

Taylor Swift fans have been given a second chance to secure tickets for the singer’s Eras Tour, with reports of those having signed up to Ticketmaster’s Verified Fan programme receiving notifications that tickets are available.  Billboard has reported that users of the Verified Fan programme – which is Ticketmaster’s attempt at squeezing out bots and …

Bad Bunny fans turned away from concert due to fake ticket mix up

Bad Bunny fans were reportedly turned away from a concert in Mexico City on Friday night, after issues surrounding tickets being cancelled by Ticketmaster despite being valid.  The gig took place at the 87,000-capacity Estadio Azteca, where fans reported that their tickets were called fake or duplicated by security, or had been cancelled by Ticketmaster. …

Lawmakers demand answers over Taylor Swift Eras tour ticketing

US lawmakers have penned a letter to Live Nation chief executive Michael Rapino to discuss Ticketmaster’s ticketing process for Taylor Swift’s Eras tour.  The House Energy and Commerce Committee wrote to Rapino earlier this week to clarify the ticketing process for the tour, and provide details on how the company will make sure consumers will …

Taylor Swift reportedly considered FTX NFT ticketing before collapse

Taylor Swift was set to partner with FTX, a cryptocurrency exchange that has now filed for bankruptcy, which would have included an arrangement to have concert tickets minted as NFTs (non-fungible tokens), it has been reported.  According to the Financial Times, founder of FTX Sam Bankman-Fried was negotiating with Swift over a deal worth more …

Taylor Swift fans sue Ticketmaster following ticketing debacle

Taylor Swift fans from 13 states across the US are suing Ticketmaster following the ‘Eras Tour’ ticketing debacle, according to reports.  Ticketmaster witnessed extraordinary demand for pre-sale tickets for the singer’s tour, with millions of fans attempting to purchase tickets. The ticketing platform suffered several issues with the general onsale subsequently cancelled. Many fans were …

Senators question FTC over bot tactics

US Senators have turned to the country’s Federal Trade Commission (FTC) to discuss the agency’s plans to fight the use of bots in ticketing, following the issues which plagued the recent Taylor Swift pre-sale.  Senators Amy Klobuchar and Mike Lee announced recently they would be holding a hearing to examine the ticketing industry, while Senators …