RocketRez acquires TourOppGo! to enhance guest experience platform

RocketRez, a ticketing and business operations software platform, has acquired TourOpp Go!, technology that has been designed to automate SMS communication between tourist attractions and ticket buyers. Following the acquisition, RocketRez will integrate the AI-driven communication technology into its ticketing and operations platform for mid-market tours and attractions. The move will help to make improvements …

Ticketmaster cancels remaining sales for US leg of BTS member Suga’s solo tour

Ticketmaster has cancelled the general Verified Fan presale and general onsale for the US leg of BTS member Suga’s solo tour in April and May, due to the level of demand during the first presale. The Live Nation-owned ticketing platform announced yesterday (Thursday) that “due to extremely high demand during today’s Army Member Presale, there …

Justin Bieber cancels remaining tour dates

Justin Bieber has cancelled the remaining dates of his Justice World Tour. Ticketing platforms such as Ticketmaster show the dates as cancelled, though the Canadian singer has yet to comment on the cancellations.  According to the Ticketmaster website, all shows have been cancelled which included dates in Manchester and Paris this month. Further dates in …

MLS announces multi-year deal with Ticketmaster

Major League Soccer (MLS) has announced a multi-year agreement with Ticketmaster to become the league’s official ticketing partner.  Ticketmaster has replaced SeatGeek, which signed a multi-year deal with MLS in 2016. Each club in the MLS typically sells its own tickets under individual partnership agreements, though Ticketmaster currently holds partnerships with 17 of the 29 …

Ticketing start-up Jump raises $20m in funding round

Ex-baseball player Alex Rodriguez and business partner Marc Lore have raised $20m (£17m/€18m) in a recent funding round for a new ticketing and fan experience business.  The funding round for start-up Jump was led by Forerunner Ventures and joined by Courtside Ventures, Will Ventures and Marty Ventures. We’re leading the $20M round for JUMP, an …

Bonnetts Energy Centre rolls out Paciolan ticketing system

Bonnetts Energy Box Office has introduced a new ticketing system from Paciolan.  The box office is the exclusive ticketing provider for events held at the 2,960-seat multi-purpose Bonnetts Energy Centre arena, The Bowes concert venue, the Douglas J. Cardinal Performing Arts Centre, and bar and venue Better than Fred’s in Grand Prairie, Alberta, Canada. The …

UK music industry appeals to ministers over proposed US visa hikes

The UK music industry has called on UK Business and Trade Secretary Kemi Badenoch to help block plans for a major hike in US visa costs. It was revealed recently that the US Department of Homeland Security was considering an increase in visa costs by more than 250%. In a letter signed by organisations from …

NFT-TiX partners with United Music Events 

Blockchain-based ticketing solutions provider NFT-TiX has partnered with United Music Events, and has secured naming rights for the VIP area at the 2023 Hardmission and Techmission festivals in Prague.  The VIP area at the events will be known as the NFT-TiX VIP Lounge and is located opposite the main stage. Emil Ljesnjanin, chief executive of …

Consumer advocates promote ‘Ticket Buyer Bill of Rights’

Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called ‘The Ticket Buyer Bill of Rights’.  The ‘Bill of Rights’ is …