English League One club Lincoln City has revealed that it will no longer be working with Elavon, after the payment solutions provider cut ties ‘due to the risks involved’.
Lincoln City chief executive Liam Scully said: “Very recently, we received some unsatisfactory news from our merchant providers Elavon, who unilaterally informed us that they will no longer be working with Lincoln City moving forward ‘due to the risks involved’.
“This is disappointing news on a number of levels that includes the amount of notice we’ve been provided with and also how this will fundamentally impact the football club, along with our loyal and dedicated supporters.”
The news means that from early April, Elavon will no longer be the club’s merchant partner to take ticketing and gold membership payments in person via debit or credit card.
The club said that due to the limited notice provided by Elavon, there is a risk that in-person debit or credit card payments may not be accepted for a period of time.
“We are a well-run football club, consistently meeting our obligations with no history of bad debt,” added Scully. “The industry we operate in requires owner funding to remain competitive, and while we have seen a handful of issues elsewhere, it appears this model is no longer palatable for Elavon, despite being provided with full and detailed forecasts and explanations of how we met our obligations when we both signed up to the partnership.”